Delimit Support Portal
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FAQs
General
7
Does Delimit have a file size limit?
Can Delimit open and save Excel files?
Is the free trial version of Delimit functionally the same as the paid version?
Does Delimit run on Apple Mac?
How can I run Delimit on a Mac?
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Purchase and Licensing
8
Do you offer a money back guarantee?
Do you offer perpetual (life-time) licenses?
Do you offer longer duration licenses?
Do your licenses automatically renew, will I be charged for another year automatically?
My computer does not have Internet access, how can I activate my license?
View all 8
Issues and Errors
7
All functions are grayed-out in Delimit, how do I enable the functions?
On some large files Delimit will stall, hang or even crash. Is there a file size limit or what could be causing this issue?
My antivirus is flagging Delimit as a threat or malware, how do I address this?
"Object reference not set to an instance of an object", how do I address this error?
"A significant number of non plain-text characters was detected in the file", how can I fix this?
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